• At NileJewelry.com. we offer Our 14-day return policy to give you time to re-consider your purchase. You can return any item without personalization in its original condition within 14 days of the date of the initial delivery for a refund or an exchange. It's that simple.



    Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Please note that returns without authorization will not be accepted.

  • To obtain Return Authorization Code. call 1-800-315-6101 or by email at: sales@Egyptmuseum.com you will be given a Return Authorization Code. Write this code on the return package.

    - There will be NO RETURNS on all personalized and customized items.

    - There will be 15% restocking fees on all returned orders NO EXCEPTIONS.

    - Shipping charges are not refundable.

    Our return address:
    Nile Jewelry & Gifts
    Returns
    CAI 4594
    182-21 150th Avenue
    Springfield Gardens NY 11413
    Phone -1(816)399-4022


    All returns must be sent via US postal service priority mail.